I got a call about one of my listings the other day and this agent had a very interested buyer in one of my homes that happens to be a short sale. But, she said, "I won't lie to you, I've never done a short sale before."
I said that is fine, before I did my first I hadn't either. She had to laugh at that and I gave her a run down of the process and what happens during what can be a long process unless you met the right person within the bank.
She said to me, "Wow, you are so nice and I can't believe you are so willing to help me though this process." I told her, "You know, we are in a profession that if we don't work together, we aren't serving the public." This isn't a business that we are in it for ourselves and that is when I thought about my post I wrote last week called Are you in business by yourself or for yourself? and realized that once again I needed her and her buyer just as much as she needed me and my guidance.
We ended up talking for about 45 minutes and we really hit it off. I really liked her attitude about real estate, family, and just her general attitude about wanting to help people. Since she lives about 45 minutes away from me in a county I really don't do much business in, unless it is a past client or a referral, that if I get any buyers or sellers calling me, which I do about once or twice a week, if she would mind if I sent them her way as she was the kind of agent that I knew I could trust my clients with.
She was absolutely floored! She couldn't believe what had come from this simple call to show a listing of mine. Hopefully we will have a long friendship and also a long working relationship together. Now, hopefully within the next couple weeks, I can introduce her to everyone here in the rain and maybe she can show you the same personality that I got to meet on the phone. Then you can see why I'm going to be sending my clients to her.