How Nosey should a Home Seller be?

By
Real Estate Agent with Godzyk Real Estate Services NH License 033394
https://staging.activerain.com/droplet/5bmr

How much should a Seller want to see when a Buyer is looking at their home? With a wave of home owners purchasing "in home" cameras, this story has finally hit main stream media. There are three sides to this story that has points of view coming from buyers, sellers and their agents.

 

First is the buyer. What should they say? What should they not say? Does it mean they should not ask questions any longer? I recently had a buyer agent  "Shush" their buyer as they asked questions on a Luxury listing. It is common for luxury homes to have assisted showings. A good listing agent gives a short opening statement and lets the buyer see the home without their interference. As with most homes, this home as cameras. My opinion is by all means buyers should ask all the questions they want. They should not discuss what they may offer though until in privacy with their agent.

 

From the sellers point of view, they have strangers in their home. Most cameras do not record voice. If they do, in NH you must post at the doors that recording devices are in use. Not for video, but just if you record sound. Some sellers though take it too far. Take a home I showed yesterday where the tilt and turn camera followed us. It freaked the buyers out and the seller lost a sale because of it. 

 

Lastly the agents point of view. As a big listing agent I go over with my sellers the pros and cons of cameras. I let them know the law here in NH. I also let them know they may hear something they do not want to hear. Buyers could not like their orange paint. They may not like their black paint on the hardwood floors and I warn sellers not to be emotional during the selling process. Buyers may have different tastes and they will talk openly how they may make the home theirs, changing the sellers tastes.

 

In the end cameras are not going away. It makes me a better agent by communicating with my clients this possibility. What to expect and any pros and cons associated with cameras.

 

My philosophy is simple, provide more personal and professional service to guide my clients through each step of the buying or selling process. All Agents are not created equal and every buyer or seller should take the time to hire the BEST not just the biggest. Those that hire me, find a dedication like no other.

 

 

To CONTACT Scott Godzyk please call 603.661.2121 or EMAIL: Sctprop@aol.com .

 

About the Author: Scott Godzyk is the Owner/Broker of the Godzyk Real Estate Services in Manchester NH. Proud to be locally owned and operated with 32 years of experience, Scott is a leading Agent for Listing and Selling Homes in this area.We are Full Time Agents ready to serve all of your Real Estate needs. Servicing Hillsborough, Rockingham, Merrimack and Belknap counties. 

 

    

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Rainmaker
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Carol Williams
U.S.: I specialize in helping agents who have been in the business 2 years or less create a thriving business. - Wenatchee, WA
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Hi Scott,
It's sad that it has come to needing cameras during showings but that's where we are in society.  I like that you discuss the pros and cons with your clients.  It is up to the owners how they want to handle it.  When you're in someone's home, you play by their rules. 

Mar 17, 2018 06:23 AM #8
Rainmaker
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Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

When you see a ring door bell you should inform your buyers about it and not discuss anything at the door. But if there are hidden cameras you can’t know about it. I always tell buyers not to discuss anything in the house as there maybe cameras.

Mar 17, 2018 06:42 AM #9
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Yes, a timely topic. It's wise to discuss this with our clients. I like Nina Hollander 's comment - that's how we handle it too. D 

Mar 17, 2018 06:56 AM #10
Rainmaker
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Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Yes this is a sticky one...but it is the sellers right to install cameras and we all need to be on our best behaviour :-)

Mar 17, 2018 07:36 AM #11
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

If sellers are going to install cameras, they are likely going to get unfiltered feedback.  I'm not making my buyers focus on being actors rather than focusing on the home.  

Mar 17, 2018 11:00 AM #12
Rainmaker
2,133,436
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I cannot imagine what it would be like for a buyer to view a home with a tilt and follow camera focused on them during the showing.  Freaky!  Still, it is important that we advise our clients that this kind of technology is out there.

Mar 17, 2018 03:59 PM #13
Rainmaker
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Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

CONGRATULATIONS Scott, on having this blog FEATURED in the Old Farts Club group!    

Mar 17, 2018 04:00 PM #14
Rainmaker
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James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Scott.

Not illegal in my State.  I do advise my clients of possibility of recording devices, after that it's up to them.  

Mar 18, 2018 02:29 AM #15
Rainmaker
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Sally K. & David L. Hanson
Keller Williams 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce - Short Sale

Thankfully here it is not common for "listng agent assistance" in any price range...the comfort of a buyer is paramount to the writing of an offer.

Mar 18, 2018 05:21 AM #16
Rainmaker
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Dale Taylor
Re/Max 10 New Lenox Illinois - Frankfort, IL
Realtor = Chicago Illinois Homes Townhomes Condos

A long time ago I started acting like a camera is observing me while touring homes.

Mar 23, 2018 05:37 AM #17
Rainmaker
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John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL Real Estate GRI, SRES,GREEN,PSA

Both the listing agent and the buyers agent should have a conversation with the party they represent.

There are ramifications for cameras and for audio recording.

Both parties should be apprised of what to expect.

Mar 23, 2018 12:16 PM #18
Rainmaker
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Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Scott - this is very wise advice.  It is good that you prep the buyers as well as the sellers.

Mar 24, 2018 04:52 AM #19
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Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Scott Godzyk  I could not imagine the seller wanting to invade the privacy of the buyers personal thoughts   when viewing their home .. if I was the buyer and found out  it would deter me from buying their house --- I would in fact disclose that there were cameras ---  congrats on being featured by Carol Williams  SCS

Mar 24, 2018 09:15 AM #20
Rainmaker
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Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer

I can see the pros and cons. Remember the agent who arrived early for a showing and was caught on camera going through the drawers in the master bedroom?

Mar 24, 2018 02:31 PM #21
Rainmaker
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Kat Palmiotti
Grand Lux Realty, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

I can see pros and cons for each party. I do know it can make conversation while showing homes a bit stilted. 

Mar 25, 2018 05:20 AM #22
Rainer
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Chris Lima
Atlantic Shores Realty Expertise - Port St Lucie, FL
Local or Global-Allow me to open doors for you.

I am with Nina Hollander on this one.  I will share that I was buying a house fsbo.  My friend lived two houses away.  The seller would pick up the phone and discuss our negotiations with her boyfriend.  What she didn't know was the conversations were coming through my friend's baby monitor.  The walls have ears!  In my case, it was an easy transaction and there wasn't anything said that was negative. However, it was a good lesson.

Mar 25, 2018 07:05 AM #23
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Scott- I must have had too much St Patrick's Day fun because I know I read your post but forgot to comment on it. Thankfully Carol Williams featured this in her weekly series. We do have a Ring camera and it has come in handy because we get so many packages. All buyers should feel free to look when viewing a home but reminded that it's better to play "The Silent Game" when in the home. 

Mar 25, 2018 07:50 AM #24
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

Hi

JeffScott

This issue is becoming more and more prevalent all the time, and it's important to discuss with your client the possibility recording and/or monitoring may be happening in advance. 

Mar 25, 2018 10:16 AM #25
Rainer
401,789
Dörte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Scott,

Good to be vigilant about what you say & do in someone else's house. I like to keep the focus on the features that will not change rather than the couch or other decor. However, occasionally having the exact same bedding or couch ended up being attractive to the buyers.

Mar 29, 2018 12:25 PM #26
Rainmaker
274,991
Annette Thor
Connecticut Homes and Commercial Fairfield Cty,CT reinct.com - Westport, CT
Residential & Commercial Real Estate Broker in CT

The cameras feel very invasive and now you are left with less time to talk about the property while near or in it.  I wish I could roll back time on this change. 

Apr 04, 2018 08:58 AM #27
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