Avoiding the Poof… a few work arounds for the photo issues.

Reblogger Susan Haughton
Real Estate Agent with Long and Foster REALTORS (703) 470-4545 0225085927

If you're having issues posting these days, Bob Crane has some excellent suggestions for workarounds in the post below.  Issues appear to be intermittent so give these ideas a try - one of them may well be the solution for you. 

Original content by Bob Crane #1 in Forest Land Mgmt

Avoiding the Poof…  a few work arounds for the photo issues.

“Okay so I was posting to my blog and like Poof… it disappeared”.  “Bummer”.

Okay so this issue has been around for a while, yet many are still having a tough time dealing with it, so tonight I will offer a few ways to deal with it.

A few are seeing the nasty dog, and a few are just getting an error message.

One thing to keep in mind is that Bob Stewart and the rest of the folks who work hard behind the curtain are working hard on this issue and will be getting it fixed soon.

But until then, these solutions should help with the issue.


Actually there seem to be 3 issues.

  1.        The Featured Listing Bug
  2.        The Featured Photo Bug
  3.        The New Photo Bug


1. The Featured Listing Bug.

Since the last big update, AR cleaned up the right side of your blog and got rid of the list of featured listings on the right side.

Unfortunately, when you are posting your blog, the box to feature the listing on the right side is still there and checking that box will cause your post to disappear.

Just don’t check this box and your post will work just fine.


2. The Featured Photo Bug  

Intermittently when we try to post a featured photo at the top of our blog post, it will cause it to crash.

The best way around this is to publish your post without the featured photo, then go back and add it later.

Just click that blue edit pencil at the top, insert your feature photo now and it may work.

Sometimes this will work, sometimes it will prompt an error message, but at least your post will still be intact.

Try this again in a few hours and it may post the feature photo then, or just live without the feature photo.

3. The New Photo Bug (btw, to view these diagrams in higher detail, right click and select "view image")

The third bug seems to be in trying to upload a New photo into the AR photo uploader (Responsive Filemanager), and a few work arounds that seem to help include.

Use an old photo that is already in your collection of uploaded photos.

Or, load a link rather than a photo.

To do this simply upload the photo somewhere else on the internet such as your webpage, facebook, pinterest, or just about anywhere else that you can upload a photo.

Right click on the photo, copy image location, then go to your post and upload a link rather than a photo.

Paste the link to the image location into the source box in the "insert/edit image" box.


Hopefully these work arounds will help until things get back to normal, and please feel free to give me a call if you have any problems.



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row of trees

Bob Crane

 Woodland Management Service


 2933 Church St

 Stevens Point, WI 54481








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Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I have linked to this post so many times in the last few day - I should probably reblog it too - everyone should see it. -Kasey

May 25, 2017 12:22 PM #1
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams fox cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Hopefully this issue is fixed now, at least for a while.

Thanks for sharing the tips Susan, it makes is easier to tolerate issues like this if we have a way to work around them.


May 25, 2017 04:47 PM #2
Paul S. Henderson, CRS, REALTOR®,
RE/MAX Professionals. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

This is an appropriate reblog for all of us that have been frustrated in the past couple months from the photo editor here on ActiveRain Susan Haughton 

May 28, 2017 11:24 AM #3
Patricia Feager
Selling Homes Changing Lives

I hope you're having a great Memorial Day weekend and finding enjoyment today. Though the skies are dark and cloudy today, I'm feeling good and I hope you are too!

May 28, 2017 11:54 AM #4
Debe Maxwell, CRS
www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Definitely something everyone has been asking about in Q&A lately - and Bob is always so generous to answer our questions!  Thanks for sharing this one, Susan!

May 28, 2017 02:44 PM #5
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

I missed Bob Crane  post and I was one of the many who were grousing on the Q & A... this is all good but it would be nice to get an "official response" just sayin....Endre

May 28, 2017 07:47 PM #6
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Susan - this is a good blog by Bob Crane .  We certainly had some challenges with this during the month.

May 29, 2017 08:39 AM #7
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Susan Haughton

Susan & Mindy Team...Honesty. Integrity. Results.
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