Avoiding the Poof… a few work arounds for the photo issues.

By
Services for Real Estate Pros with Woodland Management Service #1 in Forest Land Mgmt

Avoiding the Poof…  a few work arounds for the photo issues.

“Okay so I was posting to my blog and like Poof… it disappeared”.  “Bummer”.

Okay so this issue has been around for a while, yet many are still having a tough time dealing with it, so tonight I will offer a few ways to deal with it.

A few are seeing the nasty dog, and a few are just getting an error message.

One thing to keep in mind is that Bob Stewart and the rest of the folks who work hard behind the curtain are working hard on this issue and will be getting it fixed soon.

But until then, these solutions should help with the issue.

 

Actually there seem to be 3 issues.

  1.        The Featured Listing Bug
  2.        The Featured Photo Bug
  3.        The New Photo Bug

 

1. The Featured Listing Bug.

Since the last big update, AR cleaned up the right side of your blog and got rid of the list of featured listings on the right side.

Unfortunately, when you are posting your blog, the box to feature the listing on the right side is still there and checking that box will cause your post to disappear.

Just don’t check this box and your post will work just fine.

 

2. The Featured Photo Bug  

Intermittently when we try to post a featured photo at the top of our blog post, it will cause it to crash.

The best way around this is to publish your post without the featured photo, then go back and add it later.

Just click that blue edit pencil at the top, insert your feature photo now and it may work.

Sometimes this will work, sometimes it will prompt an error message, but at least your post will still be intact.

Try this again in a few hours and it may post the feature photo then, or just live without the feature photo.

3. The New Photo Bug (btw, to view these diagrams in higher detail, right click and select "view image")

The third bug seems to be in trying to upload a New photo into the AR photo uploader (Responsive Filemanager), and a few work arounds that seem to help include.

Use an old photo that is already in your collection of uploaded photos.

Or, load a link rather than a photo.

To do this simply upload the photo somewhere else on the internet such as your webpage, facebook, pinterest, or just about anywhere else that you can upload a photo.

Right click on the photo, copy image location, then go to your post and upload a link rather than a photo.

Paste the link to the image location into the source box in the "insert/edit image" box.

 

Hopefully these work arounds will help until things get back to normal, and please feel free to give me a call if you have any problems.

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Re-Blogged 3 times:

Re-Blogged By Re-Blogged At
  1. Tony and Suzanne Marriott, Associate Brokers 05/21/2017 06:08 AM
  2. Jeff Dowler 05/21/2017 12:42 PM
  3. Susan Haughton 05/25/2017 12:07 PM
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Rainmaker
489,319
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise, Meridian, Ada/Canyon/Gem/Boise Counties

Perfect.  I'm bookmarking this.  This is all Q&A needs is for people to just link this post.  Love the Apple ad, lol!  -Kasey

May 21, 2017 02:05 PM #28
Rainmaker
1,771,707
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

This has been so frustrating. I tried and tried the other night with no luck and then the next morning it worked. (adding new photo). Hoping my Wordless isn't a problem this Wednesday.

May 21, 2017 05:04 PM #29
Rainmaker
2,444,906
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

I'm so glad that I have my own blog, so I don't worry about when this happens.

May 21, 2017 05:23 PM #30
Ambassador
786,133
Lynn B. Friedman
Atlanta Homes ODAT Realty Call/Text 404-939-2727 Buckhead - Midtown - Westside -- and more ... - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Bob Crane 
Glad you took the time to explain! So frustrating when trying to do a greeat job and the tech-y stuff kicks back! All the best - Lynn

May 22, 2017 01:05 AM #31
Rainmaker
498,732
Nick & Trudy Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtors, Philly Main Line

Thanks for the suggestions, yes had problems with my listing post a while back now know not to feature it. Also, had some issues with uploading new photos but have tried the posting elsewhere and using the url from there.

May 22, 2017 08:39 AM #32
Rainmaker
533,155
MaryKay Shumway, Door County
The Kellstrom Ray Agency, Inc. (Est. 1948) - Sister Bay, WI
Door County Wisconsin's Real Estate Expert

You just answered EVERY SINGLE ONE of my questions.  Thank you, Bob Crane !!!

May 22, 2017 10:01 AM #33
Rainmaker
489,319
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise, Meridian, Ada/Canyon/Gem/Boise Counties

I had to use this last night.  I had bookmarked it and upon photo problems yesterday I can back to read the work arounds.  Got it posted, but I'm still going to try to upload the photo today because I don't really want the photo as a link for good. -Kasey

May 22, 2017 11:35 AM #34
Rainmaker
99,968
Melissa E. Spittel
Coldwell Banker Residential Brokerage - Westminster, MD
"Achieving Results Together "

Haven't experiened these problems, thanks for sharing. I have a feeling I will need to refer to this post. One thing I've learned is to "save" as I go along. After every paragraph, I also "save".

May 22, 2017 06:34 PM #35
Rainmaker
235,497
John Wiley
Jones & Co. Realty - Cape Coral, FL
Lee County, FL Real Estate GRI, SRES,SFR,PSA

I appreciate the description of how to work around post a photo bug.

Sometimes technology takes more time than it saves. Every tip is appreciated.

May 23, 2017 06:00 AM #36
Rainer
347,004
Dörte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton

Dear Bob,

Hmmm. That must be frustrating for you.

May 23, 2017 09:45 AM #37
Rainer
472,573
Richard Bazinet /MBA, CRS, ABR
AZuRE Team - Realty ONE Group - Scottsdale, AZ
Phoenix Scottsdale Real Estate

I've had all the described problems. All of them at intermittent times. So, I now write my post in MS-Word, than I post it, and try not to feature an image.

And this until I hear better...

May 23, 2017 12:33 PM #38
Rainmaker
585,734
Thomas J. Nelson, Realtor,CRS,ePro
Big Block Realty 858.232.8722 - La Jolla, CA
Co-Host of Mail-Right's: Real Estate Agent Podcast

Thanks for the hacks, but hopefully Bob Stewart and company can simply fix these issues once and for all or remove the buttons to the permanently broken features on AR? It's been months for many of these issues.

May 24, 2017 04:14 AM #40
Rainmaker
430,797
Ruth Vogt
Fairway Independent Mortgage, LLS. Equal Housing Opportunity. Regulated by the Division of Real Estate. - Colorado Springs, CO
719-592-0855 Apply 24/7 www.ColoradoHomeLender.com

Hi, Bob! I'm back, after a long, long time! And trying to get back in the habit of blogging. So many changes, and yes, I did encounter a posting error...had issues for a whole day before I realized I might want to pull off the featured photo. Tried to go back in and edit it to reload, and it still wouldn't take it. Is there a size requirement? I need a refresher course on the current RAIN patterns (ha-ha). Can't remember where to go to see the schedules again??

May 24, 2017 08:06 AM #41
Ambassador
2,548,503
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Hopefully my photo stays put.  Thanks for the work around.  It's a PITA, but oh well.

May 24, 2017 02:46 PM #42
Rainmaker
1,256,845
Lise Howe
Long and Foster - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

I wish I had read all of your post and remembered it!  I just put up a post and didn't save it - I tried uploading the photos but that didn't work, so I thought - okay - I will just go with a featured photo - which uploaded, but I wanted to see how it looked before I went final with it - so instead of any of the other things I could have done - I published thinking I could edit afterwards - well .... you know what happened - gone forever! Oh well! next time! thanks for the work around suggestions though - I will remember what you say better next time!

May 25, 2017 06:03 AM #43
Rainer
346,015
Anna Hatridge
Goodson Realty - Bonne Terre, MO
Missouri Realtor with Goodson Realty

Thank you for all the tips to prevent the magical 'poof

Wishing you a great day.

May 27, 2017 07:11 AM #44
Ambassador
476,220
Tracy Santrock
Fonville Morisey/Santrock Realty Group, Inc. - Cary, NC
Raleigh - Cary Realtor

Well now I know what the issue is.  However,  I'm trying to post a new listing and it's kind of frustrating....oh well

Jun 07, 2017 06:35 AM #45
Ambassador
2,770,587
Bob Crane
Woodland Management Service - Stevens Point, WI
Forestland Experts! 715-204-9671

Hi Tracy Santrock , I thought that this issue was resolved shortly after I wrote this, but when posting last night I noticed that the problem is back.

We will have to be patient a bit longer as they fix fix fix.

have a great day

bob

Jun 07, 2017 07:56 AM #46
Ambassador
476,220
Tracy Santrock
Fonville Morisey/Santrock Realty Group, Inc. - Cary, NC
Raleigh - Cary Realtor

I was able to get the pictures to work at the office.  Maybe I have an outdated browser at home...

Jun 07, 2017 11:03 AM #47
Ambassador
2,770,587
Bob Crane
Woodland Management Service - Stevens Point, WI
Forestland Experts! 715-204-9671

Sometimes it just take relogging in, restarting the computer, or little time.

Jun 07, 2017 11:11 AM #48
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